Supervisors play a pivotal role in effective contract administration. In this program, participants will review the essential parts of a collective bargaining agreement, and learn how to:
- Handle employee gripes and complaints before they become grievances
- Read, analyze and interpret contract language
- Apply and protect "management rights"
- Handle both contractual and disciplinary grievances
- Conduct grievance meetings and track grievances
- Prepare for arbitration
Training & Development Services
- Fundamentals of Supervision (Part 1)
- Fundamentals of Supervision (Part 2)
- Performance Appraisals
- Administering Disciplinary Action
- Administering Corrective Action in the Governmental Setting
- Handling Grips, Complaints, Grievances & Other Contract Administration Issues
- How to Avoid Charges of Discrimination
- Combating Sexual Harassment in the Workplace
- Combating Leave Abuse
- The Elimination of Drugs and Alcohol in the Workplace
- Interviewing and Selection
- How to Administer the Personnel Policies
- Other Programs